Cris Jolliff

My Resume

SENIOR TECHNICAL TRAINER / CURRICULUM DEVELOPER

My resume for senior technical trainer and/or curriculum developer:


hornblowerSUMMARY

  • Veteran classroom and laboratory instruction.
  • Fast, accurate curriculum development, and practiced delivery of training courses.
  • Experienced with both “train-the-trainer” and traditional trainer/trainee curriculum.
  • Very skilled at self-paced curriculum development and computer-based-training solutions.
  • Converts complex engineering data into lay-language for user and maintainer documentation.

CAREER HIGHLIGHTS AND ACCOMPLISHMENTS

Literature, User Documentation, and Training Course Development

  • Reads and interprets complex engineering documentation, informal notes and revisions, and engineering drawings (including schematics and blueprints), eliminating the need for third party interpretation.
  • Translates engineering jargon and technical information into layman’s terms for inclusion into user documentation or business to business communications, as needed.
  • Develops and updates business to business literature, user manuals, and training courses, including multimedia presentations and testing criteria designed to conform to existing testing requirements and documentation plans set forth by the company and customer.
  • Co-authored Style Guides and Manuals of Style for Cubic Transportation Systems resulting in significant savings on all subsequent documentation development.
  • Authored Style Guide for BearingPoint’s IPTS (Integrated Property Tax System) project.

Classroom Instruction

  • Conducts total course re-writes to include current technology in presentations and tests.
  • Teaches adults using various lecturing and multimedia-supported techniques, and follows well-established instructional methods, following Instructional System Design (ISD) principles.
  • Laboratory Instruction Instructs students through hands-on laboratory projects involving basic electronic theory, troubleshooting, uses of test equipment, and repair skills.
  • Standardizes test and training equipment maintenance and repair schedules to minimize impact on training times.

Technical Background

  • Performs maintenance, troubleshooting and repair techniques in high-stress settings.
  • Assists research and development projects to design test equipment for specific circuitry, and to develop new technology for commercial use.
  • Performs “real time” failure analysis for production environment, where time limits are highly emphasized and extensive record keeping is mandatory.

WORK EXPERIENCE

QUALCOMM
2007 – Present
Senior Training Specialist

BEARINGPOINT, INC.
2006 – 2007
Senior Training Specialist

CUBIC TRANSPORTATION SYSTEMS, INC.
2003 – 2006
Senior Training Specialist

SMS TECHNOLOGIES
2002 – 2002
Test Technician IV (short-term contract)

SONTEK/YSI
2001 – 2002
Test Technician Specialist III

KYOCERA WIRELESS, INC.
2001 – 2001
Sr. Engineering Technician (voluntary force reduction)

OVERLAND STORAGE, INC.
1999 – 2001
Test Technician Specialist III

WELCH-ALLYN
1998 – 1998
Engineering Laboratory Technical Specialist (short-term contract)

GREENLAND CORP.
1997 – 1998
Senior Technician/Associate Engineer

US NAVY, Active Duty
1988 – 1997
Senior Repair/Maintenance Technician
Workgroup Supervisor
Student Supervisor

EDUCATION / ACCREDITATION

  • US Navy Certified Technician
  • US Navy Certified Classroom and Laboratory Instructor (NEC 9502)
  • Associates in Arts for English Composition, Mesa Community College
  • Bachelor’s in Arts for Business Management, Webster University
Complete resume, Word 98 Format
Short resume, Word 98 Format
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